The Victorian Government digital innovation review Part B: The digital readiness of Victorian citizens




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Other online use


Victorians are active users of many other digital services, outlined in the table on the next page.

The Interacting with Government report – 201137 stated that 42 per cent of Victorian internet users accessed news feeds (RSS), 22 per cent interacted in online forums, 19 per cent listened to podcasts and 6 per cent used social bookmarking sites.



Blogs were read by 28 per cent of Victorians and 5 per cent wrote their own, while 29 per cent read wikis and 4 per cent contributed to them – indicating a significant, but relatively consistent divide between consumption and creation of content.
Use of online, social media and mobile services – Interacting with Government report—201138




VIC

NSW

QLD

SA

WA

TAS

NT

ACT

TOTAL

Online services




























Email

90%

86%

84%

82%

84%

83%

91%

91%

84%

Read news feeds (RSS)

42%

42%

38%

37%

39%

39%

45%

53%

41%

Instant messaging

35%

36%

35%

32%

32%

32%

39%

41%

35%

Use Skype, VOIP (Voice Over IP) or Internet Phone

34%

37%

39%

34%

32%

31%

41%

48%

36%

Listen to Podcasts

19%

23%

20%

15%

19%

18%

26%

31%

21%

Social media




























Use social networking sites such as Facebook

47%

48%

49%

46%

46%

46%

53%

54%

48%

Read wikis

29%

29%

25%

23%

21%

27%

27%

42%

27%

Read blogs

28%

28%

26%

23%

25%

25%

27%

37%

27%

Post to an online community or forum

22%

18%

19%

16%

23%

18%

25%

21%

20%

Use Twitter

8%

6%

4%

5%

6%

4%

10%

9%

6%

Use social bookmarks (such as Reddit, Digg, or Delicious)

6%

8%

9%

7%

7%

7%

8%

10%

8%

Maintain your own blog

5%

5%

6%

5%

5%

4%

8%

6%

5%

Contribute to wikis

4%

4%

4%

4%

1%

3%

2%

5%

3%

Mobile services




























SMS or text messaging using your mobile

79%

81%

81%

81%

83%

81%

83%

89%

81%

Use the web via your mobile phone or similar portable device

38%

40%

36%

32%

34%

31%

42%

44%

37%

Use an App (Application) on your mobile phone or similar portable device

33%

39%

36%

28%

33%

32%

42%

40%

35%

Use a tablet computer (such as an iPad, Galaxy Tab, or Slate 500)

11%

15%

9%

9%

10%

11%

14%

16%

12%

Other




























None of the above

9%

8%

9%

8%

7%

8%

4%

5%

8%


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