REPORTS TO: Principal Consultant / Senior Management
DIVISION/DEPT: Safety and Risk
LOCATION: Loughborough / Aberdeen
To support & lead the technical output of the Safety and Risk Practice through input to, and governance of, the delivery of relevant projects and to support business development activities. Through close working with key internal and external stakeholders, develop new practice offerings as appropriate to the strategy for the business, act as a key interface with customers and provide technical / project leadership within the practice or in support of cross-practice/GLIS consultancy.
Delivery of technical consultancy: Undertake specialist technical delivery relating to safety & risk projects and work with Managers / Principal Consultants in providing technical governance in areas of expertise as required
Business / Proposal development: Identify, develop and close qualified opportunities with customers and accounts in conjunction with relevant Consultants and Managers, Account Managers, Sales Managers, other Heads of Practices and appropriate GLIS regional representatives.
Product development: Develop new practice offerings as appropriate to the strategy for the Safety & Risk business.
Project management: Lead, deliver and technically review (as appropriate) projects within the Safety & Risk Practice or across a number of Practices. Support the Head of Practice to deliver business targets.
Customer relationships: Build and manage strong customer relationships and establish GLIS as a ‘Trusted Advisor’ in relation to those services we can offer which meet the accounts’/customers’ needs. Establish GLIS as a reputable provider of solutions to customers.
Positioning: By developing a clear understanding of our customers’ current and emerging business needs, ensure that our key capabilities / offerings and practice positioning are understood and valued by our customers, accounts and internal stakeholders (Principal Consultants, Sales Managers, Account Managers, Heads of Practice and other Senior Consultants).
People: Work closely and collaboratively with Principal and Senior Consultants, Managers, Sales & Account Managers and the Head of Practice to deliver the agreed targets for the Practice. Provide technical advice and support to the practice.
Processes: Attend conferences that drive the GLIS business and present papers as appropriate.
Reporting: Produce effective internal reports on a regular basis, as required.
Typical Outputs (reporting requirements etc)
As a recognised leader / technical specialist, in conjunction with others as appropriate, provide expert advice to customers, project teams (including non-UK based) and other parts of GLIS in the broad safety & risk technical area
To provide specialist advice to customers, either as a project resource, or directly for fee income or as part of the account management and sales activities
To acts as a key contact point for the UK region/GLIS relating to safety & integrity related business development and project delivery
Support project delivery through project management, authoring technical review and issue of reports. Presenting results, conclusions and recommendations from safety & risk consultancy work, as appropriate to our customers.
Work with the Safety & Risk management team to:
Secure safety & integrity consultancy work for the S&R team through business development activities including engagement with potential and existing clients
Prepare and/or review proposals and scopes of work for potential consultancy opportunities
Technical & commercial confidence and credibility – Demonstrates good technical and commercial understanding. Is able to effectively interpret market knowledge in relation to products, customers and service.
Influencing – Presents engaging arguments to lead and motivate others to achieve excellent results.
Right First Time Delivery – Is highly resilient, works with pace, focus and optimism to overcome obstacles & deliver commercial solutions. Ability to work to tight deadlines
Integrated Working – Collaborates effectively across internal departments and globally with GLIS to achieve swift and co-ordinated delivery of results.
A flare for business development – Able to readily convert customer requirements into a proposed solution.
Good influencing and management skills – ability to convince the team of best practice and how to work with key clients.