Interactive Multimedia Instruction (imi) for nwcg training Courseware: l-180, Human Factors in the Wildland Fire Service

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Interactive Multimedia Instruction (IMI) for NWCG Training Courseware:
L-180, Human Factors in the Wildland Fire Service

Developed for:

National Wildfire

Coordinating Group Training
Developed by:

Regis Learning Solutions

Golden, Colorado
Under Contract OPM-020700013

U.S. Office of Personnel Management

Training and Management Assistance Program
Project Code: 02EA3TTBBB

Work Order: 2130322

Task 0: April 19, 2010

Revision: June 11, 2010

Table of Contents

Developed by: 1

Under Contract OPM-020700013 1

U.S. Office of Personnel Management 1

Training and Management Assistance Program 1

Project Code: 02EA3TTBBB 1

Work Order: 2130322 1

Task 0: April 19, 2010 1

Revision: June 11, 2010 1

Introduction and Background 2

Project Purpose 2

Government Technical Requirements 2

Project Assumptions 6

Technical Assumptions 7

Development Process 8

Audio, Video, and Still Photography Production 8

Quality Standards 9

Project Coordination/Management 10

Project Summary 11

Task Details 13

Administrative Information 45

Appendix B—Resumes 46

Introduction and Background

Regis Learning Solutions (the Contractor) is pleased to support the National Wildfire Coordinating Group (NWCG) by developing e-learning and technology-based environments to educate and train a professional workforce using state-of-the-art instructional technology. The Contractor will support the NWCG mission of providing the highest-quality wildland fire education and training. Organizational performance is ensured by providing standardized training with the capability to deliver learning content anytime, anywhere, and to make available frequent opportunities to practice critical skills.
Using the NWCG Strategic E-Learning Plan—Distance Learning Course Content Feasibility Analysis Report on L-180 Human Factors in the Wildland Fire Service, the Contractor will design and implement comprehensive non-proprietary online Interactive Multimedia Instructional (IMI) e-learning modules. The Contractor will use Government-furnished information (GFI) and NWCG-certified instructor-led learning content for L-180, Human Factors in the Wildland Fire Service. This IMI project will be performed over 12 months.

Project Purpose

The purpose in converting L-180, Human Factors in the Wildland Fire Service into a distance learning format is to meet the training needs of wildland firefighters and support personnel. The scope of this IMI project is to accomplish a direct conversion of the existing L-180, Human Factors in the Wildland Fire Service face-to-face curriculum into an appropriate e-learning-based environment. New learning objectives are not required for this effort; however, additional supplemental material may be needed to ensure the learning objectives are met and that the concepts presented in the courseware are understood by learners.

Government Technical Requirements

2.1 Scope of Work. The Contractor will design and develop Interactive Multimedia Instruction (IMI) that is:

  1. Sharable Content Object Reference Model (SCORM) (edition will be determined and approved during the Design Plan phase) conformant for Learning Management System (LMS) delivery via the World Wide Web (Web) (see paragraph We suggest using SCORM 1.2 for this development.

The Contractor will use GFI contained in the NWCG-certified instructor-led training (ILT) content for L-180, Human Factors in the Wildland Fire Service. This effort will require a phased approach not to exceed 12 months of support from the date of the approval of this Management Plan, unless mutually agreed to by NWCG Training and the Contractor.

2.2 Task. Develop IMI courseware for L-180, Human Factors in the Wildland Fire Service.
The IMI will be non-proprietary, packaged for delivery via the Web, and managed by a Learning Management System (LMS).

2.2.1 Task 1: Develop interactive computer based courseware for L-180, Human Factors in the Wildland Fire Service. The level of interactivity will follow the guidelines related to the level of learning associated with each learning objective. The degree of learner involvement in the instructional activity will be appropriate for the content that is being presented. This project is to mirror the general courseware design specifications outlined in paragraph 2.3, with Contractor and Government collaboration as a consistent and continuous expectation.
The Contractor will design and build the assessment component with an automated testing function using software that is owned by the Government or recommended by the Contractor but approved by the Government. Testing software will not be proprietary and will allow the Government to update a test question database. For test security, a much larger pool of questions will be developed so that the required amount of questions may be randomly administered. Test items (a.k.a., distracters) for interactions will be randomized to also assist in test security (i.e., a distracter displayed in the “a.” slot for a question on one delivery will be displayed in another distracter slot for the following delivery). Randomized distracters will be used in the following interaction types: single-answer multiple choice, multiple-answer multiple choice, matching, and sequencing. Because of Section 508 concerns, location and drag-and-drop interactions will not be used. More specifically:

  • The course will be broken into course modules, and each module will be further broken down into instructional topics. Based on NWCG-provided existing course material, each topic will have objective-based interactions and scenarios with built-in knowledge checks (KCs). Scenario exercises will tie the information together into real-world applications that require the learners to apply what they have learned. A standard module includes module objectives, an introduction, course content, knowledge checks, and an end-of-module challenge review test to verify that the student comprehended the course material. Interactive KCs and challenge review (CR) questions will consist of single-answer multiple choice (text or graphic based), multiple-answer multiple choice, sequencing, matching, and graphic-identification questions.

  • Learner performance on KCs will not be computed in the final module-level or course-level scores. Module-level scores based on learner performance during the end-of-module CRs will be reported to the LMS according to SCORM standards. The minimum passing score for CRs will be determined by NWCG stakeholders during the design document phase of this effort. Learners will get full point value for CR questions answered correctly on the first attempt but will only receive half the point value if CR questions are answered correctly on the second attempt.

  • After completing each end-of-module CR, learners will see a summary report of their performance on the CR. The summary report will list the (1) total questions presented per topic; (2) total points scored per topic; (3) whether a topic has been successfully completed; and (4) column totals/status for each of the above. Learners will be informed of their pass/fail status at the end of each CR.

  • NWCG stakeholders may choose to supplant end-of-module CRs with an end-of-course decision-making simulation (see Subtask 1.5). Learners will participate in an engaging, multimedia simulation designed to represent real-world decision making of one to two core objectives taken from the L-180 content. The course will have either CRs or a simulation, but not both. Choosing both options will require separate pricing and be considered a scope change. The Government will notify the Contractor before the storyboard phase (Activity 1.2.2) whether to turn on Subtask 1.5 and therefore develop CRs or the simulation.

2.3 Task Parameters/Phases. The Contractor will observe the following general courseware design specifications:

      1. Planning and Analysis. See the Task Details section 1.1 of the Management Plan for a description and details of the planning and analysis phase.

      1. Design. See the Task Details section 1.2 of the Management Plan for a description and details of the design phase.

      1. Development. See the Task Details section 1.3 of the Management Plan for a description and details of the development phase.

      1. Additional Media Assets. The Contractor understands that during development, required source media assets (graphics, animations, still photos, videos, audio/narration scripts) will be provided by the Government. When additional supplemental material that is not immediately available is needed, the development resource (whether Contractor or Government) will be determined by the Government. If the Government determines that it is necessary for the Contractor to obtain media assets, that effort will require separate pricing, and based on the approval of the Government, an amendment will be made to the Management Plan reflecting the scope change.

      1. Miscellaneous Requirements:

        1. The Contractor will ensure all learning objectives and materials covered in each lesson are contained in the IMI. The Contractor understands Government approval is required for any proposed modifications in learning objectives as listed throughout the GFI learning content.

        1. The Contractor will provide a technical flowchart for the course development that outlines the connections among all the various areas of the content. The format for this document will be provided in the Design Plan document (see Activity 1.1.2 in the Task Details section) and will include a table of contents and a chart showing the logical flow of the interactive interface, including interface design and controls data that describe interfaces and controls that support the learners’ input.

        1. {Removed per instructions from NWCG Training.}

        1. The Contractor will make maximum use of instructional design and technology to provide an engaging and interactive student experience at Levels 2 and 3 of media richness.

        1. The Contractor will tag all Learning Objects (LOs) and courseware assets with metadata according to SCORM standards for an XML environment so that LOs and assets can be referenced in a registry database. (Note that the version of SCORM to be used will be determined during the design phase of this effort.) See the activity-specific assumptions for the development of the metadata asset (Activity 1.3.1), multimedia asset list (Activity 1.3.2), the narration script (Activity 1.3.3), and the final course deliverables (Activity 1.4.2). The LO database populated with this project’s LOs will allow the Government to easily identify content that needs to be updated and to use the courseware’s content in future e-learning projects and IMI development. Note: For this Management Plan, an LO is defined as the smallest independent structural experience that contains an objective, a learning activity, and an assessment.

        1. The Contractor will use the general courseware design specifications outlined in paragraphs 2.3.1 through 2.3.4, above, to the maximum extent possible.

        1. The Contractor will design the IMI with ease of use (usability) clearly in mind. The learner is expected to have the basic computer skills of keyboarding, using a mouse, and understanding simple data entry. The IMI shall target an eighth- to tenth-grade reading comprehension level.

        1. The Contractor will program the IMI to be compatible with the SCORM-conformant learning management systems used by the U.S. Fire Administration (USFA) Online Training Virtual Campus ( See the activity-specific assumptions for the development of the SCORM 1.2 beta version (Activity 1.3.6), candidate master version (Activity 1.3.7), and SCORM (version to be determined during design phase) final master version (Activity 1.4.1). The Contractor understands that a potential deployment scenario will be for the IMI to be launched from a remote NWCG Training learning content management system (LCMS) Web server (cross-domain communications). Note: Cross-domain communications is not a function of the SCORM packages the Contractor will provide. Such functionality exists only in the realm of the Government’s LCMS.

        1. The Contractor will design the IMI with Exchange Package Development software, a software package readily available from Regis Learning Solutions. The software will allow the Government to update and modify the IMI without Contractor assistance. The software will have been provided to NWCG through a separate effort (S-260).

        1. All deliverables will be Government owned and property of the Government, with all rights and privileges of ownership/copyright belonging exclusively to the Government. The Contractor will not use or sell deliverables without written permission from the Government. All materials supplied to the Government will be the sole property of the Government and may not be used for any other purpose. All original media files will be returned to the Government, including the compressed digital files used in the course. No material that has been previously copyrighted will be used unless the Contractor has received approval from the owner of the copyright.

        1. Government representatives will have the ability to update, manipulate, duplicate, copy, and/or delete digital files without the approval or direct assistance of the Contractor.

        1. NWCG branding will consist of the following:

  1. NWCG logo in upper left-hand corner with course name next to NWCG logo and then current unit/lesson title to the right of logo. See the activity-specific assumptions for the development of the user interface (Activity 1.2.1).

  2. Ability to print the presentation text and audio for Section 508 compliance.

  3. First screen of the course will display the NWCG logo. See the activity-specific assumptions for the development of the candidate master version (Activity 1.3.7).

  4. The course will display certification date and version number as specified by NWCG in the program “about” file. See the activity-specific assumptions for the development of the candidate master version (1.3.7).

  5. Course navigational toolbar with common controls that appear when you mouse over the toolbar location hotspot. See the activity-specific assumptions for the development of the candidate master version (1.3.7).

  6. An NWCG-provided version control number will allow for a version number in the program “about” file. See the activity-specific assumptions for the development of the candidate master version (1.3.7).

      1. Evaluation. All deliverables will be reviewed and corrected based on NWCG Training feedback. Any deviations from the specifications in the Task Order Statement are made by mutual understanding between the Contractor and NWCG Training. See the Quality Standards section of this Management Plan for a discussion of the Contractor’s quality approach.

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