Emirates corporate Name

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Corporate Name:

Emirates or Emirates Airline

Owned by:

Emirates is wholly-owned by the Government of Dubai, but is recognised as an international airline of the UAE. The airline is run on a commercial basis and receives no financial support, financial guarantees or protection from the government, which operates an unconditional open skies policy in Dubai. Despite this, Emirates has been profitable in all but its second year of operation.


25th October 1985

HQ Address:

PO Box 686, Dubai, UAE.

Tel: +971 4 708.1111


www.ekgroup.com; www.emirates.com

www.skycargo.com; www.emiratesholidays.com

www.arabian-adventures.com; www.wolganvalley.com





www.ddcr.org; www.mercator.com


Chairman & Chief Executive, Emirates Airline & Group

His Highness Sheikh Ahmed bin Saeed Al-Maktoum

Senior Management:

Tim Clark, President Emirates Airline

Gary Chapman, President Group Services & Dnata

Fleet Size


In Service

On order


A330-200 (RR)



A340-300 (GE)



A340-500 (RR)



A350-900 (RR)



A350-1000 (RR)


A380-800 (GP7200)












777-200 (RR)



777-200LR (GE)



777-300 (RR)



777-300 ER (GE)



777-F (GE)



747-400F (GE)



747-400 ER F (GE)







141 destinations in 80 countries spanning six continents.

These are: North America, South America, Europe, Asia, Africa and Australia.

Middle East:

Amman, Bahrain, Beirut, Basra, Damascus, Dhahran, Doha, Dubai, Jeddah, Kuwait, Muscat, Al Medinah, Riyadh, Sana’a, Tehran & Baghdad.


Rio, Buenos Aires, Houston, Los Angeles ,New York, Sao Paulo, San Francisco, Seattle, Toronto and Washington

Athens, Amsterdam, Barcelona, Birmingham, Copenhagen, Düsseldorf, Dublin, Frankfurt, Glasgow, Geneva, Hamburg, Istanbul, Kiev, Larnaca, Lisbon, London Gatwick, London Heathrow, Lyon, Madrid, Malta, Manchester, Milan, Moscow, Munich, Newcastle, Nice, Paris, Petersburg, Prague, Rome, Venice, Vienna, Zurich and Warsaw.

Indian subcontinent:

Ahmedabad, Mumbai (Bombay), Bangalore, Chennai (Madras), Cochin, Colombo, Delhi, Dhaka, Hyderabad, Islamabad, Kabul, Karachi, Kolkata, Lahore, Kozhikode (Calicut), Peshawar, Sialkot, and Thiruvananthapuram.

Indian Ocean:

Malé, Mauritius and Seychelles.


Abidjan, Accra, Addis Ababa, Cairo, Cape Town, Casablanca, Conakry, Dakar, Dar es Salaam, Durban, Entebbe, Johannesburg, Khartoum, Lagos, Luanda, Nairobi, Tripoli, Tunis and Algiers.

Far East:

Bangkok, Beijing, Clark, Guangzhou, Ho Chi Minh City, Haneda, Hong Kong, Jakarta, Kuala Lumpur, Manila, Osaka, Phuket, Seoul, Shanghai, Singapore and Tokyo.

Australia & New Zealand:

Adelaide, Auckland, Brisbane, Christchurch, Melbourne, Perth, and Sydney.

Cargo-only cities:

Hanoi, Viracopos, Eldoret, Gothenburg, Liege, Lilongwe, Taipei, Zaragoza, Djibouti, Chittagong, Kano, Chicago, and Quito.


Emirates has won more than 500 international awards to date.
2012 Awards include

Air Transport News Awards

  • Best Airline Inflight Entertainment

Skytrax World Airline Awards

  • Platinum Award (800,000 or more tonnes)

Air Cargo Excellence Awards

Air Transport News Awards

  • Best International Airline

Conde Nast Traveller Russia Readers’ Choice

  • Air Cargo Carrier of the Year

2012 Global Freight Awards

  • Airline of the Year 2012

Centre for Aviation (CAPA)

  • Best Business/First Class Airline

Travel Weekly(US) Readers’ Choice
2011 Awards include

  • Airline of the Year

  • Mercator collects Gold Award for Technology Solutions Advertising

Air Transport World Awards

  • Skywards wins Best Loyalty Programme

Middle East Traveller Awards

  • Skywards wins Programme of the Year, Middle East, Asia & Oceania

  • Skywards wins Best Elite Programme, Middle East, Asia & Oceania

  • Skywards wins Best Customer Service, Middle East, Asia & Oceania

  • Skywards wins Best Earning Promotion, Middle East, Asia & Oceania

Frequent Traveller Awards

  • Skywards wins Middle East's Leading Airline Rewards Programme

World Travel Awards

Stat Times Awards

  • Mercator wins World's Best Information Technology for the Air Cargo Industry Award

Air Cargo Week Awards

  • Emirates SkyCargo named Cargo Airline Of The Year

The Stat Trade Times, Africa Awards

  • Emirates SkyCargo wins Best Carrier Middle East

CIFFA Awards, Canada

Air Cargo World Awards, USA

  • Emirates SkyCargo wins Best Middle East Cargo Airline

Air Cargo News Awards, UK

  • Emirates SkyCargo wins Best Air Cargo Carrier Middle East

Cargo News Asia, Hong Kong (Asian Freight & Supply Chain Awards)

2010 Awards include

  • Middle East deal of the Year

  • Overall Deal of the Year

  • Treasury Team of the Year

Airfinance Awards

  • Carrier Of The Year

Hellmann Worldwide Logistics Awards

  • Air Cargo Carrier of the Year

Supply Chain Asia Logistics Awards (SCALA)

  • World's Best Airline Inflight Entertainment (sixth consecutive year)

Skytrax World Airline Awards

  • International Cargo Airline of the Year

STAT Trade Times

  • Most Desired Newly Opened Hotel/Resort, Wolgan Valley Resort & Spa

Luxury Travel’s Gold List Awards (Australia)

  • Cargo Airline of the Year

Stat Trade Times, India

  • Air Cargo Excellence award

Air Cargo World, USA

  • Award of Excellence - Air Carrier (Gold)

Air Cargo World Awards, USA

  • Air Cargo Carrier of the Year

Supply Chain Asia Logistics Awards, Asia

  • Air Cargo Carrier of the Year

International Freighting Weekly Awards


Emirates has codeshare agreements with Air Malta, Air Mauritius, Continental Airlines, Japan Airlines, Jet Airways, JetBlue, Korean Airlines, Oman Air, Philippine Airlines, Qantas, South African Airways, Thai Airways and V-Australia.

Emirates SkyCargo:

Emirates SkyCargo, the airline’s air freight division, contributed 19 per cent to total airline revenues utilising hold capacity in passenger aircraft plus 11 freighters. Delivery anywhere in the world is guaranteed using interline partners. The division specialises in the fast delivery of time-sensitive consignments with a high level of personal service.

Leisure Department:

Emirates’ Destination and Leisure Management Division comprises:

  • Emirates Holidays, the Middle East’s largest wholesale tour operator.

  • Arabian Adventures, the Gulf’s leading destination management company.

  • Congress Solutions International, the full service Professional Congress Organiser (PLO) based in Dubai.

  • Wolgan Valley Resort & Spa, Australia’s first luxury conservation-based resort

Frequent Flyer Programme:

Skywards, the innovative frequent flyer programme (FFP) of Emirates, pampers its members with a host of exciting benefits that transcend the travel experience.

Skywards members earn rewards on buying products and services from Emirates’ key partners – major airlines, luxury hotels and resorts, retail and tour operators, car hire and financial services.

Emirates’ Objectives:

Emirates’ objectives remain unchanged; to offer the best service on every route it operates and provide the international links between Dubai and the world, while contributing towards Dubai’s development as the Middle East’s commercial centre and aviation hub. There has been neither oil money nor Government guarantees for Emirates and the Dubai Government’s open skies policy has remained intact.
Behind Emirates’ success you will find strategic planning, meticulously calculated routes and flexibility that enable the carrier to seize new opportunities whenever they arise.

In-flight Innovations:

Emirates’ drive to ensure maximum comfort for our travelling passengers extends right into the field of in-flight entertainment and communication. Having secured a number of onboard industry firsts since its launch in 1985, the airline provides one of the most comprehensive and state-of-the-art audio-visual services in the skies. New innovations and refinements are being implemented on a regular basis.
Here are some highlights:
1992: First airline to install personal video systems in all seats in all classes throughout its fleet - First Class seats had video cassette players.
1993: First airline to equip entire Airbus fleet with in-flight phones.
1994: First airline to equip entire Airbus fleet with in-flight fax machines.
1996: Boeing 777 introduced - this featured 17 video channels, 22 radio channels and two external cameras beaming pictures of take-off, landing and en route scenery directly to the cabin screens and every seat television monitor.
1999: Airbus A330-200 introduced with video cassette players in Business Class seats – first airline in the world to feature these in both First and Business Classes. First airline to install the new Sicma seats in the A330-200 First Class cabins with the special feature of the electronically operated privacy hood.
2000: Launch customer for Airbus A380 with its host of new in-flight features. Expected delivery in 2008.
2003: First airline in the world to operate the ultra-long range Airbus A340-500 and deploy more than 600 channels of in-flight entertainment, the widest choice in the skies. Its US$8 million ice (information, communication and entertainment) system features over 140 movies on-demand, 70 TV channels, 350-plus audio channels and over 40 in-flight games – more entertainment than on any other airline. The aircraft also featured the industry’s first private, fully enclosed suites.

In an industry first, an image of the night sky complete with twinkling constellations, is shown on the ceiling panels of the A340-500, helping passengers adjust their internal ‘body clock’ and reduce jetlag.

First airline to offer live BBC news headlines on its aircraft.


2004: On the A340-500, Emirates introduces WiFi hotspots to allow passenger to check email from their own laptops.

2006: Personal in-seat email and SMS installed throughout the fleet, in all classes.
2008: First airline to offer onboard mobile telephone services in collaboration with AeroMobile.
2011: Emirates launches OnAir Wi-Fi internet access on the A380
2012: Emirates offers the world’s first inflight mobile phone service onboard an A380 aircraft


Media Relations, Corporate Communications

Tel: +9714 708.2145; Fax: +9714 2864136

Email: emiratesmediarelations@emirates.com

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