1. Introduction

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Nuance TALKS&ZOOMS Version 5.21
Release Notification


We proudly announce the release of the Nuance Accessibility Suite – Nuance TALKS and ZOOMS – Version 5.21 supporting Series 60 3rd Edition / 5th Edition / Symbian^3 for August 11th, 2011.
Version 5.21 is a free upgrade for all Premium Edition licenses generated after November 13th, 2007 (the release date of TALKS 3.50 for 3rd Edition). In particular, this means that it can be installed by any customer who is currently able to run version 4.11 or 5 without requiring a new license.

2.The new handsets

2.1.Changes to the list of supported phone models

The following handsets are newly supported (please see section 4 “Known Issues” about some limitations):
Nokia C5-00 5MP

Nokia C5-03

Nokia C6-01

Nokia E6-00

Nokia E7-00

Nokia X5-01

We also assume the following phones to work without major problems. However we have not got enough test results yet to definitely confirm this:
Nokia X7-00
See section 6 for a full list of compatible handsets for this version.

3.What’s New?

This section lists the improvements of TALKS&ZOOMS 5.21 compared to the previous version (5.20).

3.1.New versions of Eloquence and Vocalizer

This update includes new versions of both Eloquence and Vocalizer packages for all languages. Old versions of these voices can still be used, however it is important not to mix different versions of Vocalizer on the same phone, as this can lead to problems when switching to a Vocalizer voice.

  • Eloquence 6.1.125: this version uses 16kHz audio output on all phones. This both improves compatibility (for example making speech during a call possible on Symbian^3 phones) and audio quality. In addition, this version fixes crashes seen with the US English version packaged in the previous TALKS releases.

    There are now two installation packages available for US English, one called Eloquence_enu_dct_6_1_125.sisx which contains an extended pronunciation dictionary, and one called Eloquence_enu_6_1_125.sisx without the dictionary, leading to somewhat higher speed and lower memory consumption.

  • Vocalizer 5.42.1: this version includes the latest updates from ongoing Vocalizer product development, with various improvements across several languages as voices.

3.2.Other changes

This section lists further changes to TALKS that were made in this update:
Application support:

  • The new web browser (version 7.3) introduced with the June 2011 firmware update for some phones, e.g. the E52, E72, C5-00 and E5-00, is now supported. This also fixes access to e-mails that was lost for the same reason on these phones.

  • Some new items can be read on the Home screen, e.g. profile name, Widget Catalogue or Microsoft Communicator entry.

  • Internet Radio: volume keys are enabled by default also on touch screens.

  • Internet Radio: Added reading of Now Playing and Station Info screens on 3rd Edition, plus some error popups.

  • Symbian^3: [long Vol Down] now defaults to [Enter] in web browser, to allow selecting bookmarks with side keys.

  • Symbian^3: Added support for reading focus in “album cover” view.

  • An embedded browser without a window title is announced as "browser", to clarify situation e.g. when opening an e-mail body. This indicates that [Talks],[Down] can be used to read the contents of the page, if it is not otherwise accessible.

Touch screen improvements:

  • Disabled use of [Camera] key to force “explore” mode. This feature was introduced in version 5.20, but led to various incompatibilities, for example by blocking the starting of the [Camera] application

  • Symbian^3: rotated portrait [Talks] and browser keypads by 90 degrees, to better match softkey layout on screen.

  • The symbol table of the virtual keypad is now being read. Note that the symbol table can still cause the virtual keypad to become inaccessible on some 5th Edition phones.

  • Symbian^3: Text input into objects announced as “Fields” (e.g. time or date) is now supported. Note that it is still not available on 5th Edition models.

  • Symbian^3: Virtual keyboard in Ovi Maps Search dialog is recognized in the proper place on the screen.

  • Added "Change reading of graphics" and "Read date and time" to top row of virtual keyboard for [Talks] key.

  • Multi-tap gestures are no longer blocked by TALKS.

Other changes:

  • Symbian^3: speech on a call is now supported. As a result, the Caller ID can be read, for example by pressing [TALKS],[Up] when call is ringing.

  • Disabled T9 dictionary in Manual Registration screen for easier input of license.

  • You can now press the second key in a TALKS shortcut, such as [Talks],[5], together with the [Talks] key, rather than having to release the [Talks] key first.

Bug fixes:

  • Fixed cases where the virtual keyboard was not being detected in certain situations (also affecting Daisy2go).

  • Fixed rare application crash when long text is changing, e.g. scrolling appointments in month view of E52 calendar.

  • Fixed restart of Symbian^3 phones when using zoom gesture in browser.

  • Fixed recognition of focus in e-mail inbox in “portrait” mode.

  • Fixed rare incidents where the following text was often being suppressed after a particular menu item (the exact situation where this happened depended very much on voice, speed, audio settings etc.).

  • Fixed cases where task switcher on Symbian^3 phones was announced when it was not in the foreground.

  • Braille: partial fix to problems entering SMS messages using Braille. The contents of the message and the number of remaining characters are now updated when either [Space] or [Delete] are pressed, so adding and deleting a space at the end of a message can be used to make sure the message gets sent in full.

4.Known Issues with specific handsets and apps

  • Nokia browser 7.3: opening drop-down lists by pressing [Select] currently does not work reliably, due to a bug in the browser.

  • In very rare cases, this version of TALKS may leave the audio channel of the phone open until the next sentence is spoken, leading to higher battery consumption and possibly conflicts with the SMS signal. This is expected to happen only in very specific circumstances, and thus not affect the majority of users.

  • Nokia E7-00: the default [Talks] key on this phone is the [Menu] key at the front of the device. This key will not behave correctly if it is pressed twice too quickly, or if the touch screen is used within about a second after pressing [Talks]. It is recommended to always wait a moment after pressing the [Talks] key on this phone.

  • Symbian^3: double-tapping on a scroll bar may lead to a restart of the phone, especially if it is done quickly after opening a new window.

  • Nokia C5-03: In the List view of the main menu, no cursor is displayed when moving around with the side keys, so the focus is not spoken. As a workaround, use either Grid view, or explore the screen to select menu items.

  • Touch phones: currently, there are some limitations to the use of the on-screen keyboard for text entry. In particular, the menus for switching to other keyboard layouts and for picking suggestions from the T9 dictionary are not fully accessible. Switching to other keyboard layouts is not recommended, as some of them (e.g. mini-Qwerty or handwriting) are not yet supported by TALKS, and can be difficult to exit.

  • 5th Edition only: On some phones opening the symbol table in the on-screen keyboard can lead to the keyboard stopping to take input until you press [Exit] to go to the main menu, and then return to the application where you were entering text.

  • 5th Edition only: text entry into an object announced as “Fields” (e.g. a date or a time) is not supported well by this version of TALKS, as the virtual keyboard cannot be used with speech. This limits the use of the Calendar and Clock applications that rely on these types of objects for date and time input.

  • Internet radio on 3rd Edition phones: long list items start scrolling horizontally when they become focused, so TALKS will repeat their contents partially a few times until they stop moving.

  • N97: training mode will read the digits, rather than the letters, for the keys in the top row of the QWERTY keyboard.

  • E55: [Talks],[digit] shortcuts have been reported to not work properly on this phone, most likely as a result of the unusual keyboard layout.

  • 3rd Edition (FP1 and FP2): the “Search” application is not supported.

  • 3rd Edition FP2: You will notice a slow response of voice recognition "beep" after holding [Key 2] when TALKS is not muted

  • E75: When using ZOOMS, moving around the screen by holding down the cursor keys is currently not possible. The magnified portion of the screen always follows the current focus position.

  • N96: “Photos” application (and “Photos” submenu of “Gallery”) is not supported.

  • N96 (prior to 20.x firmware), N91 and Nokia 5500: Daisy2Go not support playback of audio books due to a missing MP3 codec.


Q: Your software does not install on my E-Series handset or branded device, and reports a Certificate Error! Why?
A: While TALKS&ZOOMS for Symbian itself is certified, and thus can be installed on any supported handset, the installers for the TTS engines (Eloquence or Vocalizer for Mobile) are not signed. E-Series handsets and some branded devices only accept the installation of signed software, unless you turn of the corresponding option inside the Application Manager:

  • Open the phone menu.

  • Open the App. Manager inside the Tools folder

  • Press “Options”, then select “Settings”.

  • Set “Software Installation” from “Signed only” to “All”.

  • Press “Back” to close the Settings dialogue, then “Exit” to close the App. Manager.

  • Now, you can install the TTS engine.

Another reason could be that the date on your phone is not set correctly – as Symbian apps need to be digitally signed, SIS files can only be installed if the phone is set to a valid date.

Q: Can I install the new release of TALKS&ZOOMS, while a previous release is active?

A: Yes, if the new version is installed to the same memory location as the previous release. If you would like to change the memory location, you have to remove the previous release first!

    Q: Why do I get an “Upgrade error” when installing the S60 3rd/5th Edition version?

    A: The most likely reasons are that you have used a beta release, or already have the Nokia TTS driver available that was installed as a separate file with version 3.10. Please remove any beta version, as well as the Nokia TTS driver or the Nuance Speech2Go Reader application, before upgrading to TALKS 5.21.

    Q: Why do I get an “Invalid serial number” error when trying to activate a demo version of TALKS, even though I have entered the code correctly and never used TALKS on this phone before?

    A: The most likely reason is that TALKS thinks the demo has already “expired” because the date on the phone is set incorrectly, usually to some date in the future.

    Q: Why do the side keys on my touch screen phone no longer move the cursor after upgrading to the latest version of TALKS?

A: Some keyboard functions, such as [Talks],[digit] shortcuts on the Idle screen and the use of the side keys to navigate through menus on 5th Edition, are only supported after the phone has been rebooted once after installing or re-enabling TALKS.

6.Full compatibility list

6.1.Current models

This section lists compatible handsets running on Series 60 3rd Edition Feature Pack 2, Series 60 5th Edition and Symbian^3, many of which are available at least in some markets:

  • Keyboard phones:

    • Nokia 5320 XpressMusic

    • Nokia 5630 XpressMusic

    • Nokia 6700 slide (but not 6700 classic!)

    • Nokia 6210 Navigator

    • Nokia 6220 Classic

    • Nokia 6650 fold

    • Nokia 6710 Navigator

    • Nokia 6720 classic

    • Nokia 6730 classic

    • Nokia 6790 Surge / slide

    • Nokia C5-00

    • Nokia C5-00 5MP (new)

    • Nokia E5-00

    • Nokia E52

    • Nokia E66

    • Nokia E71

    • Nokia E71x

    • Nokia E72

    • Nokia E73

    • Nokia E75

    • Nokia N78

    • Nokia N79

    • Nokia N85

    • Nokia N86

    • Nokia N96

    • Nokia X5-01 (new)

  • Touch screen phones:

    • Nokia 5230 Xpress Music

    • Nokia 5800 Xpress Music

    • Nokia C5-03 (new)

    • Nokia C6-00

    • Nokia C6-01 (new)

    • Nokia C7-00

    • Nokia E6-00 (new)

    • Nokia E7-00 (new)

    • Nokia N8-00

    • Nokia N97

    • Nokia N97mini

    • Nokia X6

  • Untested, but expected to work:

    • Nokia 5228 Xpress Music

    • Nokia 5235 Xpress Music

    • Nokia 5530 Xpress Music

    • Nokia 5730 Xpress Music

    • Nokia X7-00 (new)

6.2.Earlier models (3rd Edition Feature Pack 1 and older)

This section lists handsets running earlier versions of Series 60 3rd Edition which can still be upgraded to run TALKS 5.00. However, they are typically no longer available in most regions except as second-hand and refurbished devices.

  • Nokia 3250

  • Nokia 5500

  • Nokia 5700

  • Nokia 6110 Navigator

  • Nokia 6120C

  • Nokia 6121C

  • Nokia 6124 Classic

  • Nokia 6290

  • Nokia E50

  • Nokia E51

  • Nokia E60

  • Nokia E61

  • Nokia E61i

  • Nokia E62

  • Nokia E63

  • Nokia E65

  • Nokia E70

  • Nokia E90

  • Nokia N71

  • Nokia N72

  • Nokia N73

  • Nokia N75

  • Nokia N76

  • Nokia N80

  • Nokia N81/ N81 8GB

  • Nokia N82

  • Nokia N91

  • Nokia N95 / N95 8GB

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