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Test Plan

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** Note to Document Author – Red and blue text (with the exception of the title and document name above) in this document is directed at the template user to describe processes, build standards and help build the document from the template. All such red and blue text should be removed before submitting any formal documentation, including both draft and/or final, deliverables. ****



Table of Contents


1 Introduction 4

1.1 Scope 4

1.1.1 In Scope 4

1.1.2 Out of Scope 4

1.2 Quality Objective 4

1.2.1 Primary Objective 4

1.2.2 Secondary Objective 4

1.3 Roles and Responsibilities 5

1.3.1 Developer 5

1.3.2 Adopter 5

1.3.3 Testing Process Management Team 5

1.4 Assumptions for Test Execution 6

1.5 Constraints for Test Execution 6

1.6 Definitions 7



2 Test Methodology 7

2.1 Purpose 7

2.1.1 Overview 7

2.1.2 Usability Testing 7

2.1.3 Unit Testing (Multiple) 7

2.1.4 Iteration/Regression Testing 8

2.1.5 Final release Testing 8

2.1.6 Testing completeness Criteria 8

2.2 Test Levels 9

2.2.1 Build Tests 9

2.2.1.1 Level 1 - Build Acceptance Tests 9

2.2.1.2 Level 2 - Smoke Tests 9

2.2.1.3 Level 2a - Bug Regression Testing 9

2.2.2 Milestone Tests 9

2.2.2.1 Level 3 - Critical Path Tests 9

2.2.3 Release Tests 10

2.2.3.1 Level 4 - Standard Tests 10

2.2.3.2 Level 5 - Suggested Test 10

2.3 Bug Regression 10

2.4 Bug Triage 10

2.5 Suspension Criteria and Resumption Requirements 11

2.6 Test Completeness 11

2.6.1 Standard Conditions: 11

2.6.2 Bug Reporting & Triage Conditions: 11



3 Test Deliverables 11

3.1 Deliverables Matrix 12

3.2 Documents 13

3.2.1 Test Approach Document 13

3.2.2 Test Plan 13

3.2.3 Test Schedule 13

3.2.4 Test Specifications 13

3.2.5 Requirements Traceability Matrix 14

3.3 Defect Tracking & Debugging 14

3.3.1 Testing Workflow 14

3.3.2 Defect reporting using G FORGE 15

3.4 Reports 17

3.4.1 Testing status reports 17

3.4.2 Phase Completion Reports 17

3.4.3 Test Final Report - Sign-Off 17

3.5 Responsibility Matrix 17



4 Resource & Environment Needs 17

4.1 Testing Tools 17

4.1.1 Tracking Tools 17

4.1.1.1 Configuration Management 18

4.2 Test Environment 18

4.2.1 Hardware 18

4.2.2 Software 18

4.3 Bug Severity and Priority Definition 18

4.3.1 Severity List 18

4.3.2 Priority List 19



4.4 Bug Reporting 19

5 Terms/Acronyms 19


1Introduction


This test approach document describes the appropriate strategies, process, workflows and methodologies used to plan, organize, execute and manage testing of software projects within caBIG.

1.1 Scope


Describe the current test approach scope based on your role and project objectives.

1.1.1In Scope


The caBIG Test Plan defines the unit, integration, system, regression, and Client Acceptance testing approach. The test scope includes the following:

  • Testing of all functional, application performance, security and use cases requirements listed in the Use Case document.

  • Quality requirements and fit metrics.

  • End-to-end testing and testing of interfaces of all systems that interact with the .

1.1.2Out of Scope


The following are considered out of scope for caBIG system Test Plan and testing scope:

  • Functional requirements testing for systems outside

  • Testing of Business SOPs, disaster recovery and Business Continuity Plan.

1.2Quality Objective

1.2.1Primary Objective


A primary objective of testing application systems is to: assure that the system meets the full requirements, including quality requirements (AKA: Non-functional requirements) and fit metrics for each quality requirement and satisfies the use case scenarios and maintain the quality of the product. At the end of the project development cycle, the user should find that the project has met or exceeded all of their expectations as detailed in the requirements.
Any changes, additions, or deletions to the requirements document, Functional Specification, or Design Specification will be documented and tested at the highest level of quality allowed within the remaining time of the project and within the ability of the test team.

1.2.2Secondary Objective


The secondary objective of testing application systems will be to: identify and expose all issues and associated risks, communicate all known issues to the project team, and ensure that all issues are addressed in an appropriate matter before release. As an objective, this requires careful and methodical testing of the application to first ensure all areas of the system are scrutinized and, consequently, all issues (bugs) found are dealt with appropriately.


1.3Roles and Responsibilities


Roles and responsibilities may differ based on the actual SOW. Below listed functions are for testing phase.

1.3.1Developer


An NCI-designated Cancer Center selected and funded by NCICB to participate in a specific Workspace to undertake software or solution development activities. Responsible to:

(a) Develop the system/application

(b) Develop Use cases and requirements in collaboration with the Adopters

(c) Conduct Unit, system, regression and integration testing

(d) Support user acceptance testing

1.3.2Adopter


An NCI-designated Cancer Center selected and funded by NCICB to undertake formal adoption, testing, validation, and application of products or solutions developed by Workspace Developers. Responsible to:

(a) Contribute to Use case, requirement development through review

(b) Contribute to develop and execution of the development test scripts through review

(c) Conduct Full User Acceptance, regression, and end-to-end testing; this includes identifying testing scenarios, building the test scripts, executing scripts and reporting test results


1.3.3Testing Process Management Team


Include NCI, BAH and Cancer Center Leads allocated to the . Group responsible to manage the entire testing process, workflow and quality management with activities and responsibilities to:

(a) Monitor and manage testing integrity and Support testing activities

(b) Coordinate activities across cancer centers

Add more as appropriate to testing scope



1.4Assumptions for Test Execution

Below are some minimum assumptions (in black) that has be completed with some examples (in red). Any example may be used if deemed appropriate for the particular project. New assumptions may also be added that are reasoned to be suitable to the project.



  • For User Acceptance testing, the Developer team has completed unit, system and integration testing and met all the Requirement’s (including quality requirements) based on Requirement Traceability Matrix.

  • User Acceptance testing will be conducted by End-users

  • Test results will be reported on daily basis using Gforge. Failed scripts and defect list from Gforge with evidence will be sent to Developer directly.

  • Use cases have been developed by Adopters for User Acceptance testing. Use cases are approved by test lead.

  • Test scripts are developed and approved.

  • Test Team will support and provide appropriate guidance to Adopters and Developers to conduct testing

  • Major dependencies should be reported immediately after the testing kickoff meeting.

1.5 Constraints for Test Execution


Below are some minimum assumptions (in black) followed by example constraints (red). Any example may be used if deemed appropriate for the particular project. New constraints may also be added that are reasoned to be suitable to the project.

  • Adopters should clearly understand on test procedures and recording a defect or enhancement. Testing Process Management Team will schedule a teleconference with Developers and Adopters to train and address any testing related issues.

  • Developer will receive consolidated list of request for test environment set up, user accounts set up, data set (actual and mock data), defect list, etc. through GForge after the initial Adopter testing kick off meeting.

  • Developer will support ongoing testing activities based on priorities



  • Test scripts must be approved by Test Lead prior test execution

  • Test scripts, test environment and dependencies should be addressed during testing kickoff meeting in presence of a SME and request list should be submitted within 3 days of the kickoff meeting

  • The Developer cannot execute the User Acceptance and End to End test scripts. After debugging, the developer can conduct their internal test, but no results from that test can be recorded / reported.

  • Adopters are responsible to identify dependencies between test scripts and submit clear request to set up test environment



1.6Definitions


Bugs: Any error or defect that cause the software/application or hardware to malfunction. That is also included in the requirements and does not meet the required workflow, process or function point.
Enhancement:

1) Any alteration or modification to the existing system for better workflow and process.

2) An error or defect that causes the software/application or hardware to malfunction.

Where 1) and 2) is NOT included in the requirements can be categorized as an enhancement.


Enhancement can be added as a new requirement after appropriate Change Management process.

2Test Methodology

2.1Purpose

2.1.1Overview


The below list is not intended to limit the extent of the test plan and can be modified to become suitable for the particular project.
The purpose of the Test Plan is to achieve the following:

  • Define testing strategies for each area and sub-area to include all the functional and quality (non-functional) requirements.

  • Divide Design Spec into testable areas and sub-areas (do not confuse with more detailed test spec). Be sure to also identify and include areas that are to be omitted (not tested) also.

  • Define bug-tracking procedures.

  • Identify testing risks.

  • Identify required resources and related information.

  • Provide testing Schedule.

2.1.2Usability Testing


The purpose of usability testing is to ensure that the new components and features will function in a manner that is acceptable to the customer.

Development will typically create a non-functioning prototype of the UI components to evaluate the proposed design. Usability testing can be coordinated by testing, but actual testing must be performed by non-testers (as close to end-users as possible). Testing will review the findings and provide the project team with its evaluation of the impact these changes will have on the testing process and to the project as a whole.


2.1.3Unit Testing (Multiple)


Unit Testing is conducted by the Developer during code development process to ensure that proper functionality and code coverage have been achieved by each developer both during coding and in preparation for acceptance into iterations testing.
The following are the example areas of the project must be unit-tested and signed-off before being passed on to regression Testing:

  • Databases, Stored Procedures, Triggers, Tables, and Indexes

  • NT Services

  • Database conversion

  • .OCX, .DLL, .EXE and other binary formatted executables



2.1.4Iteration/Regression Testing


During the repeated cycles of identifying bugs and taking receipt of new builds (containing bug fix code changes), there are several processes which are common to this phase across all projects. These include the various types of tests: functionality, performance, stress, configuration, etc. There is also the process of communicating results from testing and ensuring that new drops/iterations contain stable fixes (regression). The project should plan for a minimum of 2-3 cycles of testing (drops/iterations of new builds).
At each iteration, a debriefing should be held. Specifically, the report must show that to the best degree achievable during the iteration testing phase, all identified severity 1 and severity 2 bugs have been communicated and addressed. At a minimum, all priority 1 and priority 2 bugs should be resolved prior to entering the beta phase.
Below are examples. Any example may be used if deemed appropriate for the particular project. New content may also be added that are reasoned to be suitable to the project.

Important deliverables required for acceptance into Final Release testing include:



  • Application SETUP.EXE

  • Installation instructions

  • All documentation (beta test scripts, manuals or training guides, etc.)

2.1.5Final release Testing


Testing team with end-users participates in this milestone process as well by providing confirmation feedback on new issues uncovered, and input based on identical or similar issues detected earlier. The intention is to verify that the product is ready for distribution, acceptable to the customer and iron out potential operational issues.
Assuming critical bugs are resolved during previous iterations testing- Throughout the Final Release test cycle, bug fixes will be focused on minor and trivial bugs (severity 3 and 4). Testing will continue its process of verifying the stability of the application through regression testing (existing known bugs, as well as existing test cases).
The milestone target of this phase is to establish that the application under test has reached a level of stability, appropriate for its usage (number users, etc.), that it can be released to the end users and caBIG community.

2.1.6Testing completeness Criteria


Release for production can occur only after the successful completion of the application under test throughout all of the phases and milestones previously discussed above.
The milestone target is to place the release/app (build) into production after it has been shown that the app has reached a level of stability that meets or exceeds the client expectations as defined in the Requirements, Functional Spec., and caBIG Production Standards.

2.2Test Levels


Testing of an application can be broken down into three primary categories and several sub-levels. The three primary categories include tests conducted every build (Build Tests), tests conducted every major milestone (Milestone Tests), and tests conducted at least once every project release cycle (Release Tests). The test categories and test levels are defined below:

2.2.1Build Tests

2.2.1.1Level 1 - Build Acceptance Tests


Build Acceptance Tests should take less than 2-3 hours to complete (15 minutes is typical). These test cases simply ensure that the application can be built and installed successfully. Other related test cases ensure that adopters received the proper Development Release Document plus other build related information (drop point, etc.). The objective is to determine if further testing is possible. If any Level 1 test case fails, the build is returned to developers un-tested.

2.2.1.2Level 2 - Smoke Tests


Smoke Tests should be automated and take less than 2-3 hours (20 minutes is typical). These tests cases verify the major functionality a high level.

The objective is to determine if further testing is possible. These test cases should emphasize breadth more than depth. All components should be touched, and every major feature should be tested briefly by the Smoke Test. If any Level 2 test case fails, the build is returned to developers un-tested.



2.2.1.3Level 2a - Bug Regression Testing


Every bug that was “Open” during the previous build, but marked as “Fixed, Needs Re-Testing” for the current build under test, will need to be regressed, or re-tested. Once the smoke test is completed, all resolved bugs need to be regressed. It should take between 5 minutes to 1 hour to regress most bugs.

2.2.2Milestone Tests

2.2.2.1Level 3 - Critical Path Tests


Critical Path test cases are targeted on features and functionality that the user will see and use every day.

Critical Path test cases must pass by the end of every 2-3 Build Test Cycles. They do not need to be tested every drop, but must be tested at least once per milestone. Thus, the Critical Path test cases must all be executed at least once during the Iteration cycle, and once during the Final Release cycle.



2.2.3Release Tests

2.2.3.1Level 4 - Standard Tests


Test Cases that need to be run at least once during the entire test cycle for this release. These cases are run once, not repeated as are the test cases in previous levels. Functional Testing and Detailed Design Testing (Functional Spec and Design Spec Test Cases, respectively). These can be tested multiple times for each Milestone Test Cycle (Iteration, Final Release, etc.).

Standard test cases usually include Installation, Data, GUI, and other test areas.



2.2.3.2Level 5 - Suggested Test


These are Test Cases that would be nice to execute, but may be omitted due to time constraints.

Most Performance and Stress Test Cases are classic examples of Suggested test cases (although some should be considered standard test cases). Other examples of suggested test cases include WAN, LAN, Network, and Load testing.



2.3Bug Regression


Bug Regression will be a central tenant throughout all testing phases.

All bugs that are resolved as “Fixed, Needs Re-Testing” will be regressed when Testing team is notified of the new drop containing the fixes. When a bug passes regression it will be considered “Closed, Fixed”. If a bug fails regression, adopters testing team will notify development team by entering notes into GForge. When a Severity 1 bug fails regression, adopters Testing team should also put out an immediate email to development. The Test Lead will be responsible for tracking and reporting to development and product management the status of regression testing.



2.4Bug Triage


Bug Triages will be held throughout all phases of the development cycle. Bug triages will be the responsibility of the Test Lead. Triages will be held on a regular basis with the time frame being determined by the bug find rate and project schedules.

Thus, it would be typical to hold few triages during the Planning phase, then maybe one triage per week during the Design phase, ramping up to twice per week during the latter stages of the Development phase. Then, the Stabilization phase should see a substantial reduction in the number of new bugs found, thus a few triages per week would be the maximum (to deal with status on existing bugs).


The Test Lead, Product Manager, and Development Lead should all be involved in these triage meetings. The Test Lead will provide required documentation and reports on bugs for all attendees. The purpose of the triage is to determine the type of resolution for each bug and to prioritize and determine a schedule for all “To Be Fixed Bugs’. Development will then assign the bugs to the appropriate person for fixing and report the resolution of each bug back into the GForge bug tracker system. The Test Lead will be responsible for tracking and reporting on the status of all bug resolutions.

2.5Suspension Criteria and Resumption Requirements


This section should be defined to list criteria’s and resumption requirements should certain degree and pre-defined levels of test objectives and goals are not met.

Please see example below:

- Testing will be suspended on the affected software module when Smoke Test (Level 1) or Critical Path (Level 2) test case bugs are discovered after the 3rd iteration.

- Testing will be suspended if there is critical scope change that impacts the Critical Path


A bug report should be filed by Development team. After fixing the bug, Development team will follow the drop criteria (described above) to provide its latest drop for additional Testing. At that time, adopters will regress the bug, and if passes, continue testing the module.

2.6Test Completeness


Testing will be considered complete when the following conditions have been met:

2.6.1Standard Conditions:


  • When Adopters and Developers, agree that testing is complete, the app is stable, and agree that the application meets functional requirements.

  • Script execution of all test cases in all areas have passed.

  • Automated test cases have in all areas have passed.

  • All priority 1 and 2 bugs have been resolved and closed.

  • NCI approves the test completion

  • Each test area has been signed off as completed by the Test Lead.

  • 50% of all resolved severity 1 and 2 bugs have been successfully re-regressed as final validation.

  • Ad hoc testing in all areas has been completed.

2.6.2Bug Reporting & Triage Conditions:


Please add Bug reporting and triage conditions that will be submitted and evaluated to measure the current status.

  • Bug find rate indicates a decreasing trend prior to Zero Bug Rate (no new Sev. 1/2/3 bugs found).

  • Bug find rate remains at 0 new bugs found (Severity 1/2/3) despite a constant test effort across 3 or more days.

  • Bug severity distribution has changed to a steady decrease in Sev. 1 and 2 bugs discovered.

  • No ‘Must Fix’ bugs remaining prior despite sustained testing.

3Test Deliverables


Testing will provide specific deliverables during the project. These deliverables fall into three basic categories: Documents, Test Cases / Bug Write-ups, and Reports. Here is a diagram indicating the dependencies of the various deliverables:

As the diagram above shows, there is a progression from one deliverable to the next. Each deliverable has its own dependencies, without which it is not possible to fully complete the deliverable.
The following page contains a matrix depicting all of the deliverables that Testing will use.

3.1Deliverables Matrix

Below is the list of artifacts that are process driven and should be produced during the testing lifecycle. Certain deliverables should be delivered as part of test validation, you may add to the below list of deliverables that support the overall objectives and to maintain the quality.

This matrix should be updated routinely throughout the project development cycle in you project specific Test Plan.


Deliverable

Documents

Test Approach

 Test Plan

 Test Schedule

 Test Specifications

Test Case / Bug Write-Ups

Test Cases / Results

Test Coverage Reports

GForge Bug tracker for bug reporting

Reports

Test results report

Test Final Report - Sign-Off


3.2Documents

3.2.1Test Approach Document


The Test Approach document is derived from the Project Plan, Requirements and Functional Specification documents. This document defines the overall test approach to be taken for the project. The Standard Test Approach document that you are currently reading is a boilerplate from which the more specific project Test Approach document can be extracted.
When this document is completed, the Test Lead will distribute it to the Product Manager, Development Lead, User Representative, Program Manager, and others as needed for review and sign-off.

3.2.2Test Plan


The Test Plan is derived from the Test Approach, Requirements, Functional Specs, and detailed Design Specs. The Test Plan identifies the details of the test approach, identifying the associated test case areas within the specific product for this release cycle.

The purpose of the Test Plan document is to:



  • Specify the approach that Testing will use to test the product, and the deliverables (extract from the Test Approach).

  • Break the product down into distinct areas and identify features of the product that are to be tested.

  • Specify the procedures to be used for testing sign-off and product release.

  • Indicate the tools used to test the product.

  • List the resource and scheduling plans.

  • Indicate the contact persons responsible for various areas of the project.

  • Identify risks and contingency plans that may impact the testing of the product.

  • Specify bug management procedures for the project.

  • Specify criteria for acceptance of development drops to testing (of builds).

3.2.3Test Schedule


This section is not vital to the document as a whole and can be modified or deleted if needed by the author.

The Test Schedule is the responsibility of the Test Lead (or Department Scheduler, if one exists) and will be based on information from the Project Scheduler (done by Product Manager). The project specific Test Schedule may be done in MS Project.


3.2.4Test Specifications


A Test Specification document is derived from the Test Plan as well as the Requirements, Functional Spec., and Design Spec documents. It provides specifications for the construction of Test Cases and includes list(s) of test case areas and test objectives for each of the components to be tested as identified in the project’s Test Plan.

3.2.5Requirements Traceability Matrix


A Requirements Traceability Matrix (RTM) which is used to link the test scenarios to the requirements and use cases is a required part of the Test Plan documentation for all projects. Requirements traceability is defined as the ability to describe and follow the life of a requirement, in both a forward and backward direction (i.e. from its origins, through its development and specification, to its subsequent deployment and use, and through periods of ongoing refinement and iteration in any of these phases). 1
Attached is a sample basic RTM which could provide a starting point for this documentation. The important thing is to choose a template or document basis that achieves thorough traceability throughout the life of the project.


3.3Defect Tracking & Debugging

3.3.1Testing Workflow


The below workflow illustrates the testing workflow process for Developers and Adopters for User Acceptance and End to End testing.

Pl. note the yellow highlighted process where the Adopter is required to directly send defect list with evidence to the Developer. Similarly, Developer is required to confirm directly with the Adopter after bug fixes along with updating on the Bugzilla.





3.3.2Defect reporting using G FORGE


ALL defects should be logged using ‘G FORGE’, to address and debug defects. Adopters are also requested to send a daily defect report to the developer. Developers will update the defect list on G Forge and notify the requestor after the defect has been resolved.

Developers and Adopters are required to request an account on G Forge for the relative workspace. Debugging should be based on Priority – High > Medium > Low, these priorities are set by the Adopters and are based on how critical is the test script in terms of dependency and mainly based on use case scenario.

Below screen shot displays ‘Add new Defect’ screen, fields marked with ( * ) are mandatory fields and Adopters should also upload the evidence file for all the defects listed.

All High priority defects should be addressed within 1 day of the request and resolved/closed within 2 days of the initial request

All Medium priority defects should be addressed within 2 days of the request and resolved/closed within 4 days of the initial request

All Low priority defects should be resolved/closed no later than 5 days of the initial request.

G Forge URL - http://gforge.nci.nih.gov

User may either search for workspace or select from list of recent project from the bottom right side of the window. E.g. searching for ‘caties’.

At the workspace, the user can request Administrators to setup their user account for that workspace.

After login, user can select ‘Tracker’ tab to ‘Submit New’ defect. User can add defect info. As shown in below screen.





Field Comments

Hardware - List the testing environment hardware. e.g. PC, MAC

Product - Add default to workspace name e.g. caTIES

Operating System - Win 98, Win 2k, Win XP, MAC, etc.

Version - Application version

Severity - If it is an enhancement or a bug with minor to major severity that may not interfere with further testing or completely block any future testing efforts.

Resolution - Only DEVELOPER will update based on the defect

Module - For an application with multiple modules, select appropriate module for the defect reported.

URL - Add URL if any

Assigned to - To be updated by Developer, for whom the ticket is assigned to

Priority - Set a priority based on severity

Summary - Summary of the defect, bug or issue

Detailed Desc. - Details of the defect, bug or issue

Upload file - Attach evidence file

Submit - Submit the bug ticket

3.4Reports


The Test Lead will be responsible for writing and disseminating the following reports to appropriate project personnel as required.

3.4.1Testing status reports


A weekly or bi-weekly status report will be provided by the Test Lead to project personnel. This report will summarize weekly testing activities, issues, risks, bug counts, test case coverage, and other relevant metrics.

3.4.2Phase Completion Reports


When each phase of testing is completed, the Test Lead will distribute a Phase Completion Report to the Product manager, Development Lead, and Program Manager for review and sign-off.

The below bullets illustrates an example of what the document may include.

The document must contain the following metrics:


  • Total Test Cases, Number Executed, Number Passes / Fails, Number Yet to Execute

  • Number of Bugs Found to Date, Number Resolved, and Number still Open

  • Breakdown of Bugs by Severity / Priority Matrix

  • Discussion of Unresolved Risks

  • Discussion of Schedule Progress (are we where we are supposed to be?)

3.4.3Test Final Report - Sign-Off


A Final Test Report will be issued by the Test Lead. It will certify as to the extent to which testing has actually completed (test case coverage report suggested), and an assessment of the product’s readiness for Release to Production.

3.5Responsibility Matrix

Insert testing resource matrix – who is involved and what is the role.



4Resource & Environment Needs




4.1Testing Tools

4.1.1Tracking Tools


GForge bug tracker is used by caBIG to enter and track all bugs and project issues. The Test Lead is responsible for maintaining the GForge database.

4.1.1.1Configuration Management


Please include your configuration management plan

4.2Test Environment

4.2.1Hardware


Include the minimum hardware requirements that will be used to test the Application.

Testing will have access control to one or more application/database servers separate from any used by non-test members of the project team. Testing will also have access control to an adequate number of variously configured PC workstations to assure testing a range from the minimum to the recommended client hardware configurations listed in the project’s Requirements, Functional Specification and Design Specification documents.


4.2.2Software


In addition to the application and any other customer specified software, the following list of software should be considered a minimum:

  • NT Workstation 4.0 or Windows 95.

  • MS Office 95 Professional

  • MS Exchange

  • TCM (Testing Tool Server)

  • Task Manager (Testing Tool Server)



4.3Bug Severity and Priority Definition


Bug Severity and Priority fields are both very important for categorizing bugs and prioritizing if and when the bugs will be fixed. The bug Severity and Priority levels will be defined as outlined in the following tables below. Testing will assign a severity level to all bugs. The Test Lead will be responsible to see that a correct severity level is assigned to each bug.
The Test Lead, Development Lead and Program Manager will participate in bug review meetings to assign the priority of all currently active bugs. This meeting will be known as “Bug Triage Meetings”. The Test Lead is responsible for setting up these meetings on a routine basis to address the current set of new and existing but unresolved bugs.

4.3.1Severity List


The tester entering a bug into GForge is also responsible for entering the bug Severity.


Severity ID

Severity Level

Severity Description

1

Critical

The module/product crashes or the bug causes non-recoverable conditions. System crashes, GP Faults, or database or file corruption, or potential data loss, program hangs requiring reboot are all examples of a Sev. 1 bug.

2

High

Major system component unusable due to failure or incorrect functionality. Sev. 2 bugs cause serious problems such as a lack of functionality, or insufficient or unclear error messages that can have a major impact to the user, prevents other areas of the app from being tested, etc. Sev. 2 bugs can have a work around, but the work around is inconvenient or difficult.

3

Medium

Incorrect functionality of component or process. There is a simple work around for the bug if it is Sev. 3.

4

Minor

Documentation errors or signed off severity 3 bugs.

4.3.2Priority List


Priority ID

Priority Level

Priority Description

5

Must Fix

This bug must be fixed immediately; the product cannot ship with this bug.

4

Should Fix

These are important problems that should be fixed as soon as possible. It would be an embarrassment to the company if this bug shipped.

3

Fix When Have Time

The problem should be fixed within the time available. If the bug does not delay shipping date, then fix it.

2

Low Priority

It is not important (at this time) that these bugs be addressed. Fix these bugs after all other bugs have been fixed.

1

Trivial

Enhancements/ Good to have features incorporated- just are out of the current scope.



4.4Bug Reporting


Testing team recognizes that the bug reporting process is a critical communication tool within the testing process. Without effective communication of bug information and other issues, the development and release process will be negatively impacted.
The Test Lead will be responsible for managing the bug reporting process. Testing’s standard bug reporting tools and processes will be used. GForge is the company-wide standard Bug Logging / Tracking tool. Testing and development will enter their data into the GForge database following the field entry definitions defined below.

5Terms/Acronyms


The below terms are used as examples, please add/remove any terms relevant to the document.

TERM/ACRONYM

DEFINITION

API

Application Program Interface

BAH

Booz Allen Hamilton

BCP

Business Continuity Plan

CAT

Client Acceptance Testing

End-to End Testing

Tests user scenarios and various path conditions by verifying that the system runs and performs tasks accurately with the same set of data from beginning to end, as intended.

ER;ES

Electronic Records; Electronic Signatures

N/A

Not Applicable

NCI

National Cancer Institute

QA

Quality Assurance

RTM

Requirements Traceability Matrix

SME

Subject Matter Expert

SOP

Standard Operating Procedure

TBPT

Tissue Bank and Pathology Tools

TBD

To Be Determined

TSR

Test Summary Report






1 http://www.projectperfect.com.au/info_requirements_traceability.php



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