Problem Description




Дата канвертавання26.04.2016
Памер17.9 Kb.
SSL Clientless Logon Issue


Problem Description





  • User unable to access WebPortal for SSL VPN.

Access to Honeywell via SSL Clientless Access is by security exception and approval from the business owner who submitted the exception to Honeywell Global Security.

This access is not granted to all Remote Access users.


Solution

Make sure they are using the new SSL VPN portal to login. Please find the available Web VPN portals for new Cisco Platform


Old URL – [Not to be used]
https://hsslvpn.honeywell.com

New URL –
https://hraus-w.honeywell.com/ or https://hraus-e.honeywell.com/

An exception for few users in Speciality Materials [UOP Citrix Users] –



https://hraus-w.honeywell.com/uopcitrix

Below is an example of the Logon page:



Username= EID

Password = LDAP password




NOTE – You can check the SSL Role for all the users by going to https://ipcreg.honeywell.com, please see an example below –


Account Status

 

Requestor EID

 : 

E387822

  Requestor Company

 : 

Honeywell

Request for

 : 

Special

  Group Name

 : 

HGR ADMIN

Final Approver EID

 : 

E382005

  Manager EID

 : 

E297394

Initially Requested on

 : 

06/25/2007

  Approver Comments

 : 

-

Request Status

 : 

Account Active

  Status Changed on

 : 

06/26/2007

 

LDAP Status

 

HGR Group

 : 

ou=HGR ADMIN

  Employee Status

 : 

A

SSL Role

 : 

ou=

  Certificate Identifier

 : 

***3fcd

If the issue persists, please bring it to the attention of HRA Support Team by sending an e-mail to hrasupport@honeywell.com.


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