Objectives – By following the it director steps, you will be able to successfully implement the it academy Program at your institution




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Getting Started: IT Academy Program

IT Director Checklist



Objectives – By following the IT Director steps, you will be able to successfully implement the IT Academy Program at your institution:

See IT Director Information document for full details on each of the steps below and more.



Microsoft IT Academy Readiness Checklist

Links

Date Completed

Hardware

 


Scan lab computers for E-Learning compatibility (some of the information at this link needs to be updated, please disregard)

http://itacademy.microsoftelearning.com/help/systemRequirements.aspx

 

Software

See IT Director Information document for details on obtaining your software licenses If running XP, recommend upgrading to Windows 7 for Office 2010.







Plug-ins

Install Silverlight

http://www.silverlight.net/downloads







Install ActiveX Control to ensure students can start the virtual labs within the ELearning

https://lva.msllab.microsoft.com/UnifiedLabViewer/checkpages/en-US/installVmrc_en-US.htm




Check for

 

 



 

Internet Readiness 56K




 

Accept Browser Cookies




 

Enable Javascript




 

Set Browser to refresh at each page




 

Disable a firewall that blocks cookies or blocks access to a secure server







Add to Trusted Sites / Open ports

microsoft.com




 

microsoftlearning.com

 

live.com (https://login.live.com for signing into ITA sites with a Live ID)




 

profile.microsoft.com










Microsoftelearning.com










Ports 80 and 443








Add to safe/bypass list on your proxy server or firewall

65.55.12.245 Profile.microsoft.com

74.43.216.128 E-Learning Instructor site

74.43.216.125 E-Learning student site

http://profile.microsoft.com [https]

http://login.live.com [https]








Add to Safe Senders List

 


@microsoft.com







@training.com








@windowslivemail.com (65.55.238.140 - 65.55.238.142)




 

@partners.extranet.microsoft.com

(10.251.56.169)













@redmond.corp.microsoft.com

(157.54.86.9)

(169.254.1.11)








Open required outbound ACL’s to TCP ports 80/443 for the following IP ranges*(Windows Live Id Services)

Schools that do not have any outbound Access restrictions to the WLID services today will not need to make any changes.

*Does not apply to schools with Federated solution.


New Networks

157.55.134.0/24



Current Networks

65.54.165.128/27

65.54.165.160/27

65.54.186.0/27

65.54.186.32/27

65.54.186.64/27

65.54.186.96/27

65.54.186.128/27

65.54.186.160/27

65.54.186.192/27

65.54.186.224/27

65.54.234.0/26

65.54.234.64/26

65.54.240.64/27

65.54.254.96/28

65.54.254.128/28

65.54.248.192/27

65.54.248.224/27

65.54.194.192/27

65.54.204.0/27

65.54.205.0/27

65.54.208.224/27

65.54.212.192/27

65.54.213.160/27

65.54.133.128/27

65.54.142.224/27

65.54.143.96/27

65.54.145.192/27

65.54.204.192/26

65.54.206.128/26

65.54.215.192/27

65.54.205.48/28

65.54.133.48/28

65.54.208.128/26

65.54.216.160/27

65.54.217.160/27

64.4.12.0/25

65.54.143.128/25














If 3 or more students create Live IDs at the same time from the same external IP address, access will be blocked for that IP address.  Note, there is a pre-emptive mitigation for this by registering the school IP range in advance (IP Whitelisting)

Whitelist request will be submitted via the online form at https://support.live.com/default.aspx?productkey=wlidipexc

You can go to http://whatismyip.com to see your external IP address.




Student Email Provider

Switch settings to “Higher Education” or work with email provider to let Windows Live ID verification emails through.





LIVE ID Solution

Identify Live ID identity creation process you will use and follow processes outlined in IT Director Guide. See Live ID Options Matrix below for pros and cons of each available option.






Option

Pros

Cons

IT Time Requirement


IT Complexity

Federation

Federation ensures customers maintain control over identity management while still providing single sign-on authentication to key IT Academy resources. Specifically, federation is provided by the IT Academy program and Microsoft giving customers an alternative means of authenticating e-Learning users.



  • Uses schools existing identity management platform

  • Schools retain complete control of identity management

  • Requires significant IT resources to setup and deploy

  • Requires significant lead time to setup before IT Academy benefits are rolled out

High

High

Live@edu

Live@edu offers educational institutions free hosted, co-branded communication and collaboration services for students, faculty, and alumni. With 10 gigabytes (GB) of e-mail storage, it’s the no-cost Outlook Live e-mail service built on Exchange 2010.



  • Uses existing school e-mail address and/or domain

  • Host of administrative tools for easy administration and rights management

  • Provides an easy migration path to Office365

  • For some schools, full access to the cloud offerings including storage and e-mail is considered a risk.

  • Requires significant IT resources to setup and deploy

  • Requires significant lead time to have setup before IT Academy benefits are rolled out

High

High

Live@edu – No e-mail

With this option customers have a Live@edu domain and management without e-mail



  • Simple registration and setup process if no e-mail domain

  • Provides an easy migration path to Office365

For schools where full access to the cloud offerings, including storage and e-mail, is considered a risk. While e-mail is not available, access to SkyDrive and Office Web Apps remains.

Students will see a “Verify Email Address” screen each time they sign into the student e-learning portal.



Med

Med



Option

Pros

Cons

IT Time Requirement


IT Complexity

Live ID Creator
Live ID Creator is a tool for teachers or administrators to generate Live IDs for an entire school or individual classes for student use.
https://itasignon.microsoft.com/MemberAuthorizationPage.aspx


  • Tool creates multiple Live IDs for a class

  • Can upload a CSV file for bulk Live ID creation

  • Cripples e-mail functionality (no receive)

  • Students must still use their personal e-mail address for e-Learning

  • While e-mail is not available, access to SkyDrive and Office web apps remains. Students will see a “Verify Email Address” screen each time they sign into the student e-learning portal.

Low

Low

Manual Live ID Creation

If a school does not want to assign Live IDs via Live@EDU or through the Live ID Creator, it is possible for each instructor and student to create their own Live ID for accessing the ITA Instructor and Student E-Learning Portals. Individuals create their own Live ID at http://passport.net.



  • Each student takes responsibility for own e-mail address (no corporate resourcing or management needed)

  • Can be done in class just before access to e-Learning is required

If 3 or more students create Live IDs at the same time from the same external IP address, access will be blocked for that IP address. Note, there is a pre-emptive mitigation for this by registering the school IP range in advance (IP Whitelisting)

Whitelist request will be submitted via the online form at https://support.live.com/default.aspx?productkey=wlidipexc

You can go to http://whatismyip.com to see your external IP address.


Low

Low

Contact Us / Ask Questions


If you have questions on how to use the ITA tools or cannot find what you need to successfully use the IT Academy benefits, please contact us. Call or email for technical support or guidance with E-Learning or IT Academy specific benefits.

Hours: 6:30am - 5:30pm PST

Phone: 800-508-8454 for immediate help

Email: acadsupp@microsoft.com expect 24-48 hour response time



Note: when calling IT Academy Customer Support, we will need to validate your identity. You will be asked to answer three of the following questions regarding your school:



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