Investigations and Casework Training at the ipcc




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Investigations and Casework Training at the IPCC

Investigations

Since 2004 the IPCC Investigations directorate have provided comprehensive training courses to investigations staff and have insisted that investigators become formally accredited.


The original training and accreditation programme was designed and accredited by Portsmouth University and the accompanying training courses were delivered by Naylor and Osborne, an accredited training provider, who also provide law enforcement training to many other organisations.
All staff was required to complete the training and accreditation programme and investigators who joined the IPCC between 2004 and April 2009 hold this qualification.
The training was delivered in 6 modules the aims of each module are detailed below
Module One

Module Aim

To introduce new investigators to IPCC investigations and provide them with the skills to conduct basic witness interviews and obtain statements


Module Two

Module Aim

To provide IPCC investigators with the skills and understanding to

Identify, secure and preserve evidence legitimately from a wide range of sources.
Module Three

Module Aim

To provide IPCC investigators with knowledge of how police operate in key areas and the procedures employed where the police fall short of the standards required of them.


Module Four

Module Aim

To provide IPCC investigators with the skills and knowledge to conduct effective interviews with significant witnesses and suspects.


Module Five

Module Aim

To provide IPCC investigators with the skills and knowledge to communicate effectively when dealing with critical incidents and conducting sensitive investigations.


Module Six

Module Aim

To provide IPCC investigators with the skills and knowledge to finalise investigations through case file submission and presentation of evidence at courts and hearings.


In April 2009, following a comprehensive review of learning needs in Investigations and of the training provided; a new more detailed accreditation programme was introduced.
This new programme is particularly focussed on developing practical skills and is less academic than the original programme. This qualification is an EdExcel Professional Investigator Btech award at level 3

Table 1: Investigation Accreditation Units


Unit No.

Title

National Occupational Standard (NOS)




LEVEL 3




L3:6A

The Police Reform Act

CA1, HH2, HH3 and 1A1

L3:7A

Legislation (governing investigators & offences)

CA1 and CB2

L3:8A

Basic evidence

CB1, CB2 and CD3

L3:9A

Investigation Skills

2G1

L3:10A

Intelligence

CB2

L3:13A

Disclosure

AD2 AD3, CA1 and CB1,

L3:14A

Level 2 Interviews (witness)

AA1, AB1 and BE2

L3:15A

Level 2 Interviews (suspect)

AA1, AB1 and BE2

L3:16A

Exhibits

AB1, C1, GC10.2, CB1 and 2G1

L3:20A

Police Misconduct Regulations

DI1, HB8 and 4I3

Running alongside the new programme is a detailed Investigator Learning and Development Programme (ILDP). This programme continues to run after accreditation has been achieved to ensure that investigators maintain their skills and constantly re visit training and development needs. The ILDP includes areas of knowledge and skill which are not in the accredited programme providing Investigators with a wider skill base and covering some of the other skills required



Table 2: Investigator ILDP Units

Unit No.

Title




LEVEL 3

L3:1

Performance development

L3:2

Accreditation

L3:3

Introduction to IPCC Investigations Directorate

L3:4

Introduction to the Police Service

L3:5

Other agencies under the remit of the IPCC

L2:6A

The Police Reform Act

L3:7A

Legislation (governing investigators & offences)

L3:8A

Basic evidence

L3:9A

Investigation Skills

L3:10A

Intelligence ( awareness)

L3 11

DSI ( Death and serious injury) incidents and basic media awareness

L3:12

Personal safety and risk assessment

L3:13A

Disclosure

L3:14A

Level 2 Interviews (witness)

L3:15A

Level 2 Interviews (suspect)

L3:16A

Exhibits

L3:17

Investigation processes

L3:18

Case work processes

L3:19

TRIM

L3:20A

Police Misconduct Regulations

L3:21

The Criminal Justice System

L3:22

Bereavement and FLM awareness

L3:23

Coroners, Pathologists and Post Mortems

L3:24

Time and stress management










LEVEL 5

L5:1

Death in Custody

L5:2

Road Traffic Collision investigation

L5:3

Firearm incidents

L5:4

Disclosure

L5:5

Managing an IPCC investigation

L5:5

Media ( advanced)

L5:7

Negotiation skills

L5:8

Investigation management systems for those managing investigations

L5:9

Post-incident management

L5:10

Intelligence ( advanced)

L5:11

Leading an investigation and setting strategy

Investigators submit their ILDP every 3 years to maintain their accreditation with the Law Enforcement Oversight Bodies Accreditation Board ( LEOBAB)

Casework

The IPCC decided in 2006 that is was appropriate to offer Casework Managers the opportunity to achieve an accreditation in their role.


The IPCC BTEC Professional Diploma in Casework Management award is a skills based accreditation programme accredited by a nationally recognised external body (EdExcel). It is framed around the National Occupation Standards (NOS) taken from the Skills for Justice Sector.

These NOS are used for NVQ qualifications and are the same NOS used by many other investigation bodies including the Police Service.

The IPCC have developed their own unique qualification which is a BTEC award at level 5 and requires the Casework Manager to provide assessable evidence of competence in the assessed areas.

Since 2006 Casework managers have had access to an accreditation programme, on introduction the programme was optional but the majority of our Casework mangers registered and completed accreditation.


Since 2009 the accreditation has become compulsory for new casework managers.
The programme consists of 4 modules as outlined below

UNIT 1 - Casework legal knowledge

UNIT 2 - Casework Skills

UNIT 3 - Casework principles, policies and procedures

UNIT 4 - Telephone complaints skills (Telephone complaints centre staff only)

These units are supplemented with training and development in 17 skill areas:

Table 3: Casework accreditation Index of Units




Title

National Occupational Standard (NOS)










CW2a

Performance and personal development (CLDP)

HA2

CW4a

Referrals

HH1 HH2 AA1

CW5a

Investigation Appeals

HH6 AA1

CW6a

Non Recording appeals

HH6 AA1

CW7a

Local resolution appeals

HH5 HH6 AA1

CW8a

comebacks

HH6 AA1

CW9a

Dispensations and discontinuances

HH2 AA1

CW10a

Withdrawals

AA1

CW11a

Applications for Local Resolution

HH5 AA1

CW12a

The Police Reform Act

HB8

CW13a

Legislation ( offences)

HB8

CW14a

Legislation ( Process) and disclosure

HB8

CW15a

Police Misconduct Regulations

HB8

CW22a

File management and control

AG1

CW23a

Good Report Writing and Proportionality

AA1

CW24a

Handling Difficult callers

HH4

CW25a

Effective customer service

HD1 HH4 AG1 AA1

The programme runs alongside a comprehensive casework learning and development programme ( CLDP), as with investigations ,this ensures that skills are maintained after initial accreditation and that some training is offered in skills which sit outside the framework of the accreditation process. The CLDP is detailed below

Table 4: CLDP Index of Units




Title

National Occupational Standard (NOS)

CW1

Introduction to IPCC Casework Directorate




CW2a

Performance and personal development (CLDP)

HA2

CW3

Casework Accreditation




CW4a

Referrals

HH1 HH2 AA1

CW5a

Investigation Appeals

HH6 AA1

CW6a

Non Recording appeals

HH6 AA1

CW7a

Local resolution appeals

HH5 HH6 AA1

CW8a

comebacks

HH6 AA1

CW9a

Dispensations and discontinuances

HH2 AA1

CW10a

Withdrawals

AA1

CW11a

Applications for Local Resolution

HH5 AA1

CW12a

The Police Reform Act

HB8

CW13a

Legislation ( offences)

HB8

CW14a

Legislation ( Process) and disclosure

HB8

CW15a

Police Misconduct Regulations

HB8

CW16

The Criminal Justice System




CW17

Time and stress management




CW18

Practical Operational Policing




CW19

Operational Policing Powers




CW20

Basic Investigation review skills




CW21

Stat Guidance and Using the Operations Manual




CW22a

File management and control

AG1

CW23a

Good Report Writing and Proportionality

AA1

CW24a

Handling Difficult callers

HH4

CW25a

Effective customer service

HD1 HH4 AG1 AA1

CW26

Mental Health Awareness




CW27

Guardianship




CW28

Discrimination Guidelines




CW29

Dealing with the public face to face




In addition to the above processes and training, the IPCC offer corporate training events covering broader topics e.g. diversity, assertiveness etc.
Training is delivered as a mixture of “on the job” and classroom based events, workshops seminars and conferences. The IPCC have a team of trained trainers in both casework and Investigations who deliver some of the programme, External trainers are also employed on an ad hoc basis, particularly to cover more specialised areas.



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